The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfy and Spacious
“Our king-size room was incredibly spacious with a breathtaking view of the surrounding bushland, making it a perfect retreat.” view full review
Delicious Breakfast!
“The buffet breakfast had a great selection that really kicked off our day right; it would be an added bonus if it was included in the room rate.” view full review
Excellent Shower Pressure
“The shower had amazing water pressure, providing a refreshing experience after a long day of exploring.” view full review
Super Comfy Bed
“The bed was exceptionally comfortable, making it easy to relax and enjoy a good night's sleep.” view full review
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
6.9
Location
8.1
Service
8.3
Dining
6.4
Guest reviews
7.2/10
based on 7 reviews
8.6
8.6/10 based on 3433 reviews
Albert
United States,
April
2024
7.8/10
I felt like I was floating on a cloud in the split level King room, which was very nice and comfortable, though it could do with an upgrade. The first night was very cold despite the heater being on.
Rooms
8.0
The room was very nice and comfortable and clean.
Service
9.0
The staff provided fantastic and very professional customer service and were super friendly and helpful, especially with information about the national park.
Location
10.0
Dining
5.0
The dining experience was disappointing with limited options.
Facilities
7.0
The hotel features a lovely little walking track on the grounds.
Dick
United States,
February
2024
7.2/10
Staying at this hotel was a mixed experience. The location was superb, surrounded by nature and close to Cradle Mountain National Park, offering a relaxing escape. However, the room was extremely dated, and the bed was uncomfortably hard, affecting my overall stay.
Rooms
5.0
The room I stayed in was very dated, and the bed was the most uncomfortable I've encountered in 57 years.
Service
9.0
The staff were super friendly, helpful, and very knowledgeable about the area, ensuring a pleasant experience.
Location
8.0
The hotel's location was superb, surrounded by nature with opportunities to see wildlife and enjoy walking trails.
Dining
8.0
The dining experience was worthwhile with plenty of choices, making meals enjoyable.
Facilities
The facilities offered were satisfactory, enhancing the overall stay at the hotel.
Ivan
United Kingdom,
November
2023
7.6/10
The hotel offers a unique experience with the chance to spot wallabies and wombats from the rooms, although the decor could be cozier like a cafeteria. The service was exceptional, except for a minor issue with overcharging. The location is ideal for exploring Cradle Mountain National Park, with small balconies in each room. The dining experience was a bit mixed, with items running out early, but the takeout option was convenient.
Rooms
7.0
The rooms have small walking areas where you can spot wallabies and wombats if lucky, but they could use a warmer decor touch resembling a cafeteria.
Service
9.0
The service couldn't have been more pleasant, with a standout team member making the experience memorable, except for a small overcharging incident.
Location
8.0
The hotel is conveniently located just outside the national park, with individual small balconies in each room for a personal touch.
Dining
6.0
The dining experience had some items running out early, but the takeout option of a sandwich, fruit, biscuit, and water was convenient.
Facilities
8.0
The facilities offered were satisfactory, enhancing the overall stay experience.
Andrew
United Kingdom,
November
2023
7.2/10
My stay at the hotel was truly a wildlife experience as I got to watch the local Australian wildlife from my window. The spa bath was a lovely addition, and the food options catered to all tastes. However, being woken up at around 5 am by a passing truck was a drawback.
Rooms
8.0
The rooms were perfect for watching the local Australian wildlife from our window. The spa bath was a delightful touch, and the food options catered to all preferences.
Service
7.0
The housekeeping staff were all lovely, and it was great to be able to order lunch packs for hiking. They were helpful and polite throughout my stay. However, there were some disturbances down the hallway at all hours of the night.
Location
6.0
The hotel is surrounded by wildlife and parks, making it a cozy place right in the midst of the wilderness. However, it could use a little love and soundproofing. It's located at an obscure place, which made it quite difficult to plug in.
Dining
7.0
The dining experience was satisfactory, with some delicious options, especially the made-to-order omelettes. The vast dining room had plenty of choices, though nothing extraordinary. However, my partner and I, due to our sensitive stomachs, found most breakfasts challenging.
Facilities
8.0
The onsite restaurant, serving breakfast and dinner, also offered 'packed lunches' for order and purchase, a convenient option during the stay.
David
United Kingdom,
September
2023
7.0/10
The hotel offers a great view of the bush surroundings from the quite large rooms with wooden furniture and modern design, although the bathroom feels a little outdated. The service was friendly and accommodating, especially during busy times. The location provides easy access to shuttle services to the mountain, but lacks a bit of atmosphere despite the beautiful surroundings. The dining experience was somewhat odd with limited items available, but the overall value for money was decent.
Rooms
8.0
The rooms were quite large with wooden furniture and had a great view of the bush surroundings. They had a modern design, although the bathroom felt a little outdated.
Service
7.0
The service staff were nice and friendly, always willing to help with any queries. However, some interactions felt a little abrupt and not entirely suited to hospitality.
Location
7.0
The hotel's location was great, with easy access to shuttle bus services to the mountain and individual small balconies in each room. However, the decor was bland and lacked the expected atmosphere for the beautiful surrounding area.
Dining
6.0
The dining experience was rather odd with limited items available, but the food quality was good. The price for the offerings was decent.
Facilities
7.0
Duncan
United Kingdom,
July
2023
7.4/10
My stay at the hotel was a mix of positives and negatives. The rooms were very clean and well-appointed, but could use some soundproofing. The overpriced rates led to minimal and uncomfortable sleep, although the buffet breakfast was stunning with a great shower and amazing king bed.
Rooms
7.0
The rooms were stunning with a great shower and amazing king bed. However, they could benefit from some soundproofing.
Service
8.0
The service was really friendly, and the front desk staff were efficient and helpful.
Location
9.0
The hotel is in the beautiful Cradle Mountain area, perfect for outdoor lovers and those enjoying bushwalking. It's also close to the walking trails of Cradle Mountain.
Dining
6.0
The dining experience had good selections, but the pricing was a bit high, especially for hot breakfast. Some equipment issues affected the meal service.
Facilities
7.0
The facilities were good overall, despite some minor equipment issues in the dining area.
Richard
United Kingdom,
May
2023
7.6/10
The room was fairly basic and not quite up to our expectations considering the price, but it was convenient being close to the restaurant and by the exit door at Cradle Mountain Hotel. The service was outstanding overall, with staff going above and beyond to make us feel at home, though one front desk staff was not consistently friendly. The location was stunning, surrounded by bushland and with easy access to Cradle Mountain and the National Park trails. The dining experience was mixed, with great food at a high price, but limited breakfast options for those with sensitive stomachs. The facilities were satisfactory overall.
Rooms
6.0
The room was very ordinary and a bit underwhelming for the price, located near the restaurant and facing the bush, but it was convenient next to the exit door.
Service
9.0
The service was exceptional, with staff consistently going above and beyond to ensure our comfort, although one front desk staff's friendliness was inconsistent.
Location
9.0
The location was fantastic, surrounded by beautiful bushland and scenery, perfect for relaxation and close to key attractions like Cradle Mountain and the Devil @ Cradle tour.
Dining
7.0
The dining experience had fabulous food but was a bit pricey, with limited breakfast options for those with dietary restrictions.
Facilities
7.0
The facilities were adequate, nothing exceptional, but met our needs during the stay.
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